Returns handled properly
If a customer returns an item, points come back in proportion. If they already spent them, you decide: they pay, or you absorb it.
Fashion & clothing
Points that bring customers back next season
A customer who bought from you this season and has points with you will start with you next season.
Example: a 1,200 EGP invoice at 5% cashback = EGP 60 = 600 points for the customer, spent as a discount with you.The rate is just an example; you set it in the merchant dashboard.
Sale announcements
Tell customers about your sale on WhatsApp, with filters such as those with points or those who haven't visited lately.
All branches in one dashboard
Follow transactions and reports for every branch and cashier from one merchant dashboard.
How it works
- 1
Register your shop
Leave your details and we'll activate your shop in minutes, with a 30-day free trial.
- 2
Set your rules
Cashback rate, minimum invoice, how long points last, and whether they are spent at one branch or all of them.
- 3
The cashier adds by mobile number
Customers redeem with a WhatsApp code or a QR from the app.
30-day free trial, no devices or installation.
Questions
A customer returned part of an invoice. What happens to the points?
They come back in proportion to the returned amount. A 1000 EGP invoice with 300 EGP returned takes back 30% of the points.
Can I give points without an invoice?
Yes, 'direct cashback', a separate permission you give to the staff members you choose.
What do I pay?
An annual subscription per branch; a branch added mid-year pays only for the rest of that year. The value of the points you give is charged to you and comes back when customers spend them with you. Full prices are on the home page.
Who is responsible for the points?
You are. The points are your shop's loyalty programme: you set their value and validity and you honour them, and Pointy is the platform you run it on.
Other kinds of shops
PharmaciesRestaurants & cafesSupermarkets & groceryBakeries & sweetsMobiles & electronicsBeauty salons & barbersClinics & labsGyms & sports clubsHome & kitchenCar servicesStationery & gifts