Clinics & labs

Cashback on visits and lab tests

Patients who follow up with you or have regular tests build a balance with you, spent as a discount on the next visit.

Example: a 500 EGP invoice at 5% cashback = EGP 25 = 250 points for the customer, spent as a discount with you.The rate is just an example; you set it in the merchant dashboard.

For regular follow-ups

Repeat visits and tests collect points, so patients keep their follow-up with you.

Across branches

If your lab has several branches, points can be spent at any of them.

Privacy

Shops see the customer's number partly hidden, and shop campaigns are sent by Pointy without the shop seeing the numbers.

How it works

  1. 1

    Register your shop

    Leave your details and we'll activate your shop in minutes, with a 30-day free trial.

  2. 2

    Set your rules

    Cashback rate, minimum invoice, how long points last, and whether they are spent at one branch or all of them.

  3. 3

    The cashier adds by mobile number

    Customers redeem with a WhatsApp code or a QR from the app.

Register your shop

30-day free trial, no devices or installation.

Questions

Who adds the points?

The receptionist, from the cashier app, after the invoice is paid.

Can I see reports?

Yes, in the merchant dashboard: transactions, points and redemptions per branch and staff member.

What do I pay?

An annual subscription per branch; a branch added mid-year pays only for the rest of that year. The value of the points you give is charged to you and comes back when customers spend them with you. Full prices are on the home page.

Who is responsible for the points?

You are. The points are your shop's loyalty programme: you set their value and validity and you honour them, and Pointy is the platform you run it on.

Other kinds of shops

PharmaciesRestaurants & cafesSupermarkets & groceryBakeries & sweetsFashion & clothingMobiles & electronicsBeauty salons & barbersGyms & sports clubsHome & kitchenCar servicesStationery & gifts